Do you want to stay up to date with what’s happening at our resort? We provide you with a number of ways to stay informed with everything at Club MAC Alcudia.
Improving service
Club MAC Alcudia is an outstanding family holiday resort, located in the historic port town of Alcudia, on the North-Eastern edge of Majorca. We provide a range of facilities and activities to ensure you have the best holiday experience possible when you fly out to Majorca.
Here at Club MAC Alcudia we strive to constantly improve our service. The Guest Satisfaction Department is at the hall of the Marte building every day from 9am to 6pm to ensure we provide you with everything you want when you stay at Club MAC.
Our team use a number of means to keep you informed of the latest developments at our resort.
Daily Newsletter
If you’re staying at Club MAC, you could always pick up our daily newsletter. We use this to provide you with a range of vital information you need to enjoy your stay with us. This includes the daily weather forecast, a Spanish word of the day that you can try out when you head into Alcudia, and the latest news on our entertainment programme, which is suitable for guests of all ages.
The letter also includes information on our evening shows, theme dinners, restaurants, bars and self-services, as well as tips, news of the day, general information and who is who at Club MAC.
Boards and TVs
Furthermore the team posts information on the day’s entertainment programme and evening shows to the boards in the lounges of the Jupiter Marte and Saturno hotels. You can also look at the info channel on our room TV to find out what is going on.
WebApp
We also offer you an amazing WebApp which contains tons of information to get your whereabouts. It offers very useful information such as restaurants and bars opening times, full menus with all the dishes on the buffets for every meal of the day, all the services available and explained, entertainment schedules, shows, facilities weather forecast and also some simple rules to follow.
Social networks
We utilise a number of online channels to ensure that you can keep yourself up-to-date with what’s going on, as well as learn more about we’re striving to improve the Club MAC experience.
We regularly post information to our social media accounts such as Facebook, Instagram, TikTok, YouTube and Twitter.
Website
You can also check out our website and blog to keep yourself informed of what’s happening at Club MAC.
Striving to inform
You can always keep yourself informed of what’s going on at Club MAC Alcudia. Whether you’re staying with us or back home, we constantly strive to provide you with the information you need to ensure you have a fabulous time when you arrive in sun-drenched Majorca.
At Club MAC Alcudia, we take immense pride in our long-serving female staff who have been instrumental in crafting memorable holidays in Alcudia. A key ingredient that makes our hospitality a success is the invaluable contribution of our female staff.
On International Women’s Day, let’s meet some of the Club MAC Alcudia long-serving female staff who have been part of the Club MAC family for the longest!
Meet Isabel
Our reservations manager, Isabel Solé, started her Club MAC journey at the tender age of 16 as a reception assistant. She has spent 35 years with us, witnessing and contributing to the resort’s growth through various positions. From the days of three separate hotels with receptions to the switch to all-inclusive services, Isabel has been an integral part of our evolution. She has witnessed such iconic moments as the birth of Macky and Misha, and is one of the few people around who can claim to have used an old telephone switchboard with patch cords back in the day.
Meet Marga
Marga Muntaner has been an integral part of Club MAC for over four decades. Like Isabel, she also joined the resort at the young age of 16 as a reception assistant and worked her way up to her current supervisory role as the Housekeeping and Reception Manager. Her parents also worked at Club MAC – her father was a chef and her mother a head housekeeper – which shows how much Club MAC is a family affair. Marga’s expertise in the hospitality industry is unmatched, and her dedication to ensuring that our guests have a comfortable stay is evident in her daily work.
Meet Nathalie
Nathalie Jaguin joined Club MAC in 1994 in the reservations department and thereafter moved to customer services. Nathalie’s friendly demeanour and willingness to help guests have made her a valuable member of the team. Her years of experience and expertise have helped her achieve the position of General.
Meet Xisca
Xisca Sastre started with us in 1988, and has been a part of the Club MAC family for 35 years and counting . She initially assisted the human resources team in the head offices. When the company took over Club MAC, she moved to the resort and became the Human Resources Manager. Xisca’s vast experience and people skills have helped her to maintain a happy and motivated staff at Club MAC.
Meet Mari
Mari Corrales arrived at the Club MAC complex only a few years after its inauguration. Starting in dining in 1977, she began her career with us. A year was also spent in housekeeping before her return to dining. Excelling in her role, she quickly became Maitre d’.
Meet Ana
Ana Alonso began her journey at Club MAC way back in 1975 at the young age of 14 years. She has worked her up all the dining room positions, picking up personal and professional achievements along the way, until she became Supervisor. Thanks to her extensive experience in customer service, she is now a go-to person for guidance for our staff. Ana is a true Club MAC veteran!
Celebrating Club MAC Alcudia long-serving female staff, we honor women’s contributions to the economy, society, and community. The women at Club MAC show dedication and hard work. We are proud of their efforts in making Club MAC a success.
Also meet colleagues from the Club MAC entertainment team!
Club MAC is set to launch its most ambitious and thought-provoking show yet, “The Space Journey.” Scheduled for its premiere on June 4th, this production intertwines environmental awareness with the thrill of interstellar adventure. The narrative, rich with themes of hope, resilience, and environmental stewardship, promises to be a cornerstone of this season’s entertainment lineup at Club MAC.
A Tale of Two Aliens and a Mission to Save Earth
“The Space Journey” begins with Macky and Misha, two aliens who have lived on Earth for many years. As they witness the planet’s struggle with pollution, desertification, and global warming, they decide to take action. Armed with knowledge of the cosmos, they provide a group of brave astronauts with an intergalactic map pointing to unknown planets harbouring resources that could heal Earth.
A Space journey Voyage Across Mystical Worlds
The astronauts’ quest takes them to two extraordinary planets:
- The Green Planet: Here, they discover seeds of a robust, fast-growing evergreen plant capable of withstanding harsh climates like those exacerbated by global warming. This plant offers a beacon of hope for reforestation efforts back on Earth.
- The Blue Planet: The astronauts encounter a “magic water” on this planet, which has the remarkable ability to clean and purify Earth’s oceans and seas with just a few drops.
Throughout their journey, the astronauts engage with diverse planetary inhabitants. They perform dances choreographed to thematic music and wear elaborate costumes, enhancing the cultural exchange and spectacle of their encounters.
Space Journey trials in the Cosmos
The journey is not without its challenges. A perilous meteor shower damages their spaceship, forcing an emergency landing on a steel planet inhabited by robots. This setback damages the ship’s navigation system, leaving the astronauts stranded in space. As days turn into weeks, despair takes its toll, affecting their morale and camaraderie.
Lessons from the Planet of Sympathy and Compassion
Just when all seems lost, suddenly the crew lands on a planet where empathy and understanding are spoken fluently. The inhabitants teach the astronauts the universal language of love and affection, which reignites their hope and helps them repair their spaceship to chart the course back home.
An Unexpected Turn and a Powerful Message
Upon their return, while a grand celebration ensues with Macky, Misha, and the guests of Club MAC, the unexpected happens. The Men in Black (MIB) arrive, having received reports of aliens and extraterrestrial material on Earth. They confiscate the invaluable plant and water, and erase everyone’s memories with a neutraliser.
The final message of “The Space Journey” resonates deeply: the real solution to our planet’s woes doesn’t lie across the cosmos or with other life forms. Instead, it requires us to take proactive and immediate action here on Earth. This profound narrative encourages viewers to engage actively in environmental conservation and to cherish and protect our home planet.
Anticipating the Premiere
As the debut of “The Space Journey” approaches, anticipation is building. This production, with its compelling narrative and visually stunning performances, is not just entertainment—it’s a call to action, wrapped in the captivating allure of theatrical artistry.
Join us at Club MAC for a space-tematic night June 4th and on June 18th for the premiere of “The Space Journey”. Where entertainment meets environmental advocacy in a spectacular fusion of story, dance, and a universal message of hope and action.
Just a brief stroll from Club MAC lies Hidropark Alcudia, a haven of aquatic excitement that promises an unforgettable day of fun for families. Thanks to a unique partnership between Club MAC and Hidropark Alcudia, guests of the hotel enjoy complimentary access to a realm of thrilling slides, refreshing pools, and non-stop amusement. Transform an ordinary getaway into an extraordinary adventure, where laughter and joy echo with every splash.
A Water Wonderland for All Ages
Hidropark Alcudia is the only waterpark in the north of Mallorca, and it’s situated just across the road from Club Mac Alcudia. Thanks to a long-running, historic agreement with the waterpark, Club MAC offers guests unlimited free entry to the waterpark. Additionally, Hidropark Alcudia has masterfully crafted an aquatic paradise that caters to the adventurous spirit of every family member. Furthermore, a mere 20 meters from Club MAC, this water park offers easy transition from the comfort of your room to the excitement of water-based adventures.
For the Young Explorers
The park provides toddlers and young children with a safe, magical space to paddle, splash, and slide, fostering an early love for water play in a secure environment. The dedicated kid-friendly zones are a paradise for little ones eager to explore the water.
Thrills for Teens
Relaxation and Fun for Adults
Height and Safety Guidelines
To ensure a safe and enjoyable experience for all, Hidropark Alcudia has specific guidelines for its attractions:
- Spiral, Kamikaze, and SlideRace: A minimum height of 1.20m is required. Armbands are not permitted on these slides.
- Soft Track and Slice Race: Smaller children must use the slide closer to the pool’s edge.
- Line & Line: The smaller person must use the blue slide.
Introducing the Hidrokids Area
The new Hidrokids area is a vibrant play space designed for maximum fun and safety. It is open to all children who are under 1.20 meters tall and weigh less than 80 kilograms.
Exclusive Perks for Club MAC Guests
The park covers 40,000 m2 and offers loads of water attractions for all the family.
These prices show just how much Club MAC guests can save! It’s easy to spend the whole day at the Hidropark with its huge array of waterslides and the new dedicated kids’ area.
Club MAC guests enjoy complimentary entry to Hidropark, but food and beverages are not included in the free entry. That said, by showing your all-inclusive wristband, you can still receive a 20% discount on all food and beverage purchases within the park. For those seeking comfort, sunbeds are available for renting, allowing you to relax in style between aquatic adventures.
Plan Your Splash-tastic Adventure
Hidropark Alcudia is open from April 11th to October 31st (weather permitting). Enjoy thrilling slides, friendly competition, and quality time with family at this fantastic water park. It’s a must-visit for any Club MAC guest. Get ready for unforgettable fun!
Alcudia, the picturesque resort town in Majorca, is a complete family holiday destination. While staying at Club MAC, you can easily spend your vacation time sunbathing by one of the pools or enjoying any number of activities and entertainment options right within the resort. But we highly encourage our guests to spend some time exploring the nearby attractions on the island.
While there’s no better way to start your Alcudia adventure than at Club MAC, the charming town offers a plethora of other activities for families seeking a memorable vacation. Here are Club MAC’s recommendations for the ten best things to do in Alcudia:
Explore the Historic Old Town:
Alcudia’s enchanting Old Town is a UNESCO World Heritage Site founded more than 2,000 years ago. It is one of the best-preserved medieval towns in Majorca. Surrounded by 13th-century city walls and impressive gates, the town exudes a nostalgic charm with its narrow and cobbled streets, old Roman houses, and preserved medieval buildings.
Marvel at the 14th-century Sant Jaume Church. Explore the Roman ruins of Pollentia, an archaeological site with well-preserved mosaics. Admire its ancient architecture. Climb the city walls for a stunning view of the surrounding area. Stop by lovely cafes and small shops at the end of your tour.
Relax on Alcudia Beach:
A trip to Alcudia is incomplete without spending time on its stunning beaches. Alcudia Beach, with its soft golden sands and turquoise waters, is a haven for sun-seekers and water sports enthusiasts alike. Stretched across several kilometers, this is Majorca’s longest beach, and it has received the blue flag for cleanliness and safety. Thanks to its shallow depth, it is a child-friendly beach, and offers various amenities for tourists, making it a perfect family spot.
While at the beach, swim and sunbathe under the Mediterranean sun, enjoy a sunset from the perfect spot, build sandcastles with your little ones, or try your hand at thrilling water activities like jet skiing and paddleboarding.
Visit the Hidropark:
For a day of family fun on a hot summer day, visit Hidropark, Majorca’s third-largest water park in Alcudia. It offers fun water rides, slides, pools, and splash zones. This aquatic paradise guarantees non-stop entertainment for everyone.
Kids will love the bouncy castles and playgrounds. Adults can relax in the lush gardens or take a refreshing dip in the pools. There are activities for all ages, including mini-golf, trampolines, small electric cars, and paintballing. You will also find several restaurants and bars.
Embark on a Boat Excursion:
Spend a day at sea to discover the beauty of Alcudia’s coastline. There are a number of boat trips you can take, from sunset trips to diving trips. You can choose between a catamaran, a speedboat, or a sailing boat, or you can catch a ferry to the island of Menorca.
Sail along the shimmering waters, spot the exclusive villas on the Alcanada hillside, stop at any of the picturesque bays for a swim, and look out for frolicking dolphins. You can also opt for a guided tour on a glass-bottomed boat that allows you to view the magnificent ocean floor and marine life.
Conquer Cap Formentor:
You can either take a boat past Cap Formentor, located on the northernmost tip of Majorca, or preferably take the scenic drive up to this secluded part of the island. The winding road offers expansive views of the Mediterranean Sea and the dramatic cliffs below. At the end of the journey, you’ll be rewarded with a breathtaking panorama from the iconic Formentor Lighthouse, and it’s a great viewpoint to watch the sunset from. The Cap Formentor trip is a must-do adventure when in Alcudia.
Explore the S’Albufera Nature Reserve:
Nature enthusiasts and birdwatchers will be delighted by the S’Albufera Nature Reserve, a protected wetland area teeming with diverse flora and fauna. This is the largest wetland in Majorca, and the most important – especially for birdlife. The area is mostly grass and swamp but has well-marked trails.
You can easily visit S’Albufera from Club MAC… don’t forget to bring your binoculars and camera to capture some incredible moments in the wild. If you’re lucky, you can also spot some of the S’Albufera wildlife around the Club MAC lakes.
Dive into the Caves of Drach:
Venture underground and discover the magical world of the Caves of Drach, one of Majorca’s most famous natural wonders. Located in the town of Porto Cristo, some 40 km from Alcudia, these stunning caves are spread across a length of 1,200 metres and a depth of 25 metres below ground level. Take note of the stunning stalactites and stalagmites as you explore the caverns. Concealed within is Lake Martel, Europe’s largest underground lake.
Horseback Riding in the Countryside:
Unleash your inner adventurer and embark on a horseback riding journey through Alcudia’s picturesque countryside. Whether you’re a seasoned rider or a beginner, guided tours are available for riders of all levels. Traverse olive groves, vineyards, and rustic trails, and admire the tranquil beauty of the island’s rural landscapes. Or go riding on one of the sandy beaches in Alcudia, such as the Son Serra de Marina.
Try Watersports at Playa de Muro:
Just a stone’s throw away from Alcudia, Playa de Muro offers a variety of thrilling watersports to get your adrenaline pumping. From windsurfing to kiteboarding, and wing surfing to paddleboarding, the beach’s ideal water and weather wind conditions make it a perfect spot for aquatic adventures.
Located on the north of the island and surrounded by the S’Albufera Nature Reserve, the crystal-clear turquoise waters of Playa de Muro are the ideal setting for an adventurous day out with the family. Lessons and equipment rentals are available for those looking to learn or improve their skills.
Enjoy Club MAC’s Family Activities:
Back at Club MAC, the fun never stops. Engage in an array of family-oriented activities and entertainment offered by the resort. From engaging kids’ clubs and playgrounds to live shows and themed nights, Club MAC ensures that every moment of your vacation is filled with joy and excitement.
With Club MAC as your base for an adventurous family holiday, our list of best things to do in Alcudia will undoubtedly make your holiday experience a memorable one. So, pack your bags and get ready to embark on an unforgettable journey!
Club MAC’s enviable location near the sandy beaches of Alcudia is a top draw with our visitors. The Balearic island offers the best of the Mediterranean, from exquisite vistas of sunny seas and rugged mountains to the old-world charm of medieval remains and picturesque villages.
We encourage our guests to explore the nearby attractions when they are not sunbathing by the Club MAC pools or enjoying one of the entertainment options at the resort. The Alcudia’s historic Old Town comes highly recommended and is a definite must-see in Majorca.
When at Club MAC, take a day trip to Alcudia’s historic Old Town
In the 16th century, pirates overran the Mediterranean, frequently raiding coastal villages. Inhabitants moved inland for protection and defense. Fishermen kept boats and small houses near the coast, but lived safely within the sturdy walls of old Alcudia.
During the tourism boom in the sixties, hotels and resorts were built along the coast. Since then, Port d’Alcúdia has become a popular tourist area. The historic Old Town of Alcudia, with its medieval walls and quaint plazas, retains quiet charm. Be sure to explore it during your next holiday at Club MAC.
Our recommendations of things to do in Alcudia’s Old Town
Visit the Roman ruins
Alcudia’s Roman heritage lives on in the captivating remains of Pollèntia on the fringes of the town. Founded in 123 BCE, the island’s prime Roman settlement was also the beginning of all urban life in Majorca. The three main areas open to the public are the Roman Theatre, the Forum or city square, and the residential La Portella neighbourhood. Round off your visit to this archaeological site with a visit to the Museu Monogràfic de Pollèntia where the exhibition of objects excavated from the ruins offers a glimpse into the culture and knowledge of the past.
Walk the old city walls
King Jaume II built a defensive system of city walls around the town in the 14th century as a precaution against external attacks. The reinforced square structure has an average height of 6m and a perimeter of 1.5 km with 26 towers distributed along the way. There is also a moat that has survived the passage of time. Along with the ruins of Pollèntia, the walls were declared an official Artistic Historical Site in 1974.
The walk is easy once you’re at the top and takes no more than an hour. It offers fantastic views of the old town and the Bay of Pollensa. There is no entrance fee. We suggest starting at the Porta del Moll o de Xara, the gate connecting Alcudia to the harbour, and then taking the Cami de Ronda passageway.
Shop at the weekly markets
Local markets are a weekly fixture in the villages of Majorca. In Alcudia’s historic Old Town, the market area is by the Porta del Moll o de Xara tower and is open on Tuesdays and Sundays. This is a great way to enjoy the local culture and support the local farmers and craftsmen. During the tourist season, the market spills out into the neighbouring streets and spreads out along the walls. You can browse, bargain, and buy anything from locally produced fruit and vegetables to leather articles and souvenirs.
Right behind is the main street of Old Town Alcudia, known as the Carrer Major, which is passed by the main square and is dotted with plenty of other interesting shops.
Visit the Church of Sant Jaume
A walk through the winding medieval streets will bring you to the beautiful Church of Sant Jaume. King James II built the original structure in the 14th century. The church collapsed in 1870, and the existing neo-gothic structure was built soon thereafter.. The church consists of a single nave covered by ribbed vaults with circular keystones and vegetal motifs. Natural lighting filters in through thirteen picture windows and a big rose window. The austere front of the impressive building ends in a pointed arch with the image of Saint James.
Stop by for some delightful tapas
Although Club MAC Majorca spoils you for choice with all-you-can-eat buffet breakfasts and buffet-style themed dinners, Alcudia is a great place for dining out as well. There are plenty of cafes and restaurants spread across the old town, which offer a wide selection of local and international cuisines. There are places here offering fine dining experiences, restaurants with sea views, tapas bars, bistros, and even BBQ joints. We recommend the Mallorcan tapas pa amb oli at Can Polit Tapas, Galician beef at Pipper’s, and paella at S´alhambra.
Mallorca enjoys around 300 days of beautiful sunshine every year. And in July and August, it’s at its hottest. As much as we all love time in the sunshine, it can be dangerous too, particularly for kids.
Our tips to enjoy the sun safely while on holiday at Club MAC
Avoid the hottest part of the day
It’s tempting to spend all day in the sun, but between 11am to 4pm, the sun is just too strong. Even with sunscreen, you’re exposing your skin to harmful rays. If you don’t want to head back to your room, stay in the shade during these peak hours.
We’ve plenty of shady spots around the pools, so head there when you need to get out of the sun. Don’t risk staying out when it’s too hot and try not to fall asleep on your sunbed. Grab a cold drink at one of our bars and enjoy the shade.
Always wear sunscreen (and choose the right one!)
Everyone knows wearing sunscreen helps to protect your skin from the sun’s harmful rays. But there is also a lot of choice when it comes to different creams and sprays. It can be difficult to know which one is right for you.
The danger from the sun comes from UVA and UVB (ultraviolet) light, which cause your skin to tan. This light is also responsible for sunburn, premature ageing and can potentially cause skin cancers. It’s why we recommend you pick a sunscreen that protects you against both UVA and UVB light. Anything SPF rated 30 and above is the best choice.
It’s also important to apply your sunscreen early – at least half an hour before you go out. Keep reapplying at least every couple of hours too, especially if you’re dipping in and out of the pool. And don’t forget those sensitive bits of skin like your feet and the underside of your arms.
Just remember that even the best sunscreen doesn’t protect you completely. Even wearing a high SPF cream doesn’t mean you should spend all day in the sun.
Stay covered up in the sun
Although light colours are often popular in warm weather, darker coloured clothes provide more UV protection. Pack clothes that are loose-fitting and long sleeved to keep the air circulating around your skin. And be careful to choose clothes made from materials that have a close weave, as these help to keep those harmful UV rays at bay.
A wide-brimmed hat is also crucial. The brim casts shade over your neck and face, while the crown protects the sensitive skin on the top of your head.
Look after the little ones
All of these rules are even more important when it comes to the kids. Children should entirely avoid the hottest part of the day. Parents must apply and reapply sunscreen with an SPF value of at least 50. And cover up sensitive skin with the right clothes. It’s super important because studies show that the majority of sun damage happens when we’re children or adolescents.
We know kids can be tricky to coat in sunscreen (especially when they’re jumping around and in and out of the pool), but they’re never too young to learn how to enjoy the sun safely.
Discover the Fascinating History of Alcudia, Mallorca
Alcudia, one of the most beautiful areas in Mallorca, has been inhabited since the Bronze Age. The Romans made their mark in 123 BC, establishing Pollentia as the island’s second major town. After Rome fell, Vandals and pirates invaded, leading to the abandonment of Pollentia. In the 10th century, the Moors named the area Alcudia (“on the hill”).
In the 13th century, King James I of Aragon reconquered Mallorca, and the town was founded. Throughout history, pirate attacks led to population drops, but the 1779 harbor construction revived Alcudia’s economy. Tourism began in the 1920s, and by the 1980s, Port d’Alcudia became a bustling resort. Today, Alcudia blends ancient history with vibrant modern attractions.
Explore the Old Town and Roman Pollentia
Visitors can walk along Alcudia’s Old Town, admire the 14th-century walls, and explore the remains of Roman Pollentia. Enjoy the local market on Tuesdays and Sundays, offering fresh produce and crafts. In Port d’Alcudia, enjoy seafood and local dishes at waterfront restaurants. To experience the natural beauty, visit the nearby S’Albufera Natural Park.
Come Discover Alcudia’s History With Us!
Whether you’re soaking up the sun on Playa d’Alcudia, exploring ancient ruins, or strolling through the charming Old Town, Alcudia offers something for everyone. After a day of adventure, relax in the comfort of Club MAC and let us make your stay unforgettable. With so much history to uncover right on our doorstep, we can’t wait to welcome you to Alcudia—a place where the past meets the present in the most beautiful way. See you soon!
We like to make sure our guests have the easiest and most enjoyable holiday at Club MAC Alcudia. And that means ensuring every little extra is available on site. While most of our food and drinks come under the all-inclusive price at Club MAC, we know how easy it is to forget something while you’re packing. So, if you find yourself at Club MAC without your swimsuit, suntan lotion or towel, head to the shop and have a browse. You can also buy souvenirs, sweets, snacks and crisps and, of course, our much-loved mascots, Macky and Misha.
What can you buy at the Club MAC shop?
If you are a Premium or Family guests, or you have a Gold package, you will be given a 15% off voucher for the shop when you check in. We make sure that the shop is fully stocked with all kinds of useful bits and bobs for your holiday, so you don’t need to leave the complex unless you fancy a walk. Here’s what you can find on the shelves at the on-site shop at Club MAC.
Babies and kids: baby wipes, sponges, no-spill cups, dummies, baby wipes, baby shampoo, baby soap, talc, nappy cream, baby bottles, swimming nappies and regular nappies.
Snacks and drinks: lots of different kinds of crisps, sweets, biscuits, chocolate, candy and cookies, as well as milk, juice, soft drinks, sodas and alcohol.
Souvenirs and gifts: jewellery, all kinds of toys, soft toys, magnets and postcards.
Clothes: sunhats, sun protection tops for swimming and sunbathing, swimming costumes, baseball caps, sunhats, flip flops and t-shirts.
Reading materials: books, UK papers and English magazines.
Beach and sun: various sunscreens, fishing nets, beach balls, loads of different inflatables, armbands, boats, lilos, rubber rings and pumps for inflatables, scuba masks with snorkels and, of course, buckets and spades,
Accessories: costume jewellery, beach bags, sunglasses and swimming goggles.
Lakeside market stalls at Club MAC Alcudia
We also offer another on-site shopping experience in the evenings with a variety of stalls by the lakeside. Local traders sell souvenirs, gifts, snacks and jewellery every evening. You can wander round the stalls and take your time selecting the best gifts to take home, whether they’re arts and crafts, handmade jewellery, scented candles or pictures from talented caricaturists.
And if you do fancy shopping a bit further afield, the Old Town is a great place to visit. During high season we run an evening shuttle bus to the Port and Old Town, where there is a local market every Tuesday and Saturday.
For the biggest and best shopping experience on the island, you can book an excursion into Mallorca’s capital, Palma. We have a number of excursions you can choose from, which include a guide tour of the city and a trip to its shopping malls.
Preparing for your holiday is exciting, but if it’s your first visit, you may have a few questions. This guide is designed for first-time visitors to Club MAC Alcudia, covering everything from check-in to dining, activities, and essential facilities to ensure a smooth start to your holiday.
This post is all about what to expect when you arrive at Club MAC Alcudia for the first time. We have many returning guests at our resort, including those who have been coming for a long time, but for first-timers, here’s some information to reassure you.
What First-Time Visitors to Club MAC Alcudia Should Expect
When you arrive at our reception area, our guest services team will check you in. This process is always as quick as possible but do bear in mind that if there are lots of people arriving at once, there can be a slight wait.
Rest assured that the team will always try to get your check-in sorted as quickly as possible, no matter what time you arrive. Our reception area is open 24 hours a day and there is always a member of staff on hand.
Finding your room
As soon as you have been fitted with your All-Inclusive wristband, we will allocate your room number and tell you which hotel building you’re staying in. We have three hotel buildings at Club MAC Alcudia: Marte, Jupiter and Saturno.
Booking directly with Club MAC online or over the phone or email is the easiest, quickest and most cost-effective way to book your holiday. All you need to do is pay a 10% deposit to hold your booking, and then you can pay the balance either before you arrive or on arrival. By booking directly, you are then free to choose your own flight times separately.
Facilities information
When you know your building and room number, the reception team will tell you how to reach your building. You’ll be given all kinds of extra information, including which floor your room is on, and where other facilities can be found.
The receptionist will answer your questions. You can also use our web app to learn everything about the resort. Don’t hesitate to ask any questions at this stage. We want you to feel welcome and happy upon arrival. The guest services team is always happy to help.
There are unusual facilities such as the laundry room, ironing room, children’s soft play area and how to get to the Kids Club in the Dragon House. Look out also for the shooting area and the sand court behind the Dragon House, as well as many other facilities.
Hidropark and restaurants
Other information on the webapp will be eating times at the restaurants. There is a restaurant in each of the hotels, as well as a burger bar and a Wagon Pizza. You can eat breakfast and dinner at any of the three buildings, and there are various themed nights throughout the week. Note that Marte is closed at lunchtimes, but there is plenty on offer at Saturno and Jupiter’s restaurants.
Information on the Hidropark, including opening hours, is also provided here. Entrance is free, and you can visit the Hidropark as much as you like during your stay. However, this does not include food or drinks inside the waterpark. You can return to Club MAC for meals. Club MAC is just across the road. You can also buy food at the park with a 10% discount using your bracelet.
Cleaning and servicing your room
At Club MAC, we are concerned with the environmental impact of our services. Therefore, we don’t automatically change towels and sheets every day when servicing the room. If you want your sheets changed, please leave the sign clearly visible. You’ll find the sign on your desk in the room. If you want your towels changed, please leave the dirty items in the bath or shower.
It’s good to talk
If you want to talk to anyone on reception, please dial ‘9’, or you can always pop along to the Guest Satisfaction department in the Jupiter building. Don’t forget to check the Club MAC webapp for all the entertainment information, menu for the day and bus timetables.
We look forward to welcoming you to Alcudia!
