When booking a holiday, you will generally see a star rating next to the resort or hotel. And while it may seem that all star ratings are comparable, the reality is they differ from country to country.

Not only does every country have different criteria for their star ratings, but tour operators and local governments do too. Club MAC Alcudia offers an all-inclusive 3-star hotel on the beautiful island of Mallorca.

What does an all-inclusive 3-star hotel rating mean in Spain?

In Spain, the star rating for a hotel is determined by the local government. Each hotel and resort must fill out a form for the Balearic government. This covers the facilities and amenities they offer. Based on this information, the government uses a points system to determine the star rating.

In Mallorca, basic facilities that reach a 3-star standard include air conditioning, heating, WiFi, internet terminals in the hallways, 24-hour reception, seating areas and laundry services. In the rooms, 3-star facilities include air conditioning, bedside tables, mirror, TV, safe, a desk, plug sockets and shampoo are required. A three-star hotel like Club MAC also offers buffet services for meals.

To reach four-star status, a hotel or resort must also offer a public bar, luggage services, 24 hour laundry services, double bedrooms with lounge, a separate toilet and shower, bedside lights, WiFi in each room, a minibar in the room, sheets changed at least twice a week and a shoe polishing service.

For five stars, hotels must also offer luggage services to the room, porters, magazines, sewing kits, welcome gifts, a turn-down service, a 12-hour laundry service, make-up mirror, a phone in the bathroom, bathrobe and slippers, two pillows each and 24-hour room service.

Other factors taken into consideration by the government when determining star ratings include facilities in public areas, disabled access, car parking, extra services, swimming pools, entertainment, spa, events facilities, technology and energy efficiency.

Club MAC is a 3-star family friendly hotel resort

At Club MAC, we cater for families and those who want to have a fun, relaxed and action-packed holiday. As we are rated three-star we fit the criteria for these, which includes larger hotels with superior facilities such as swimming pools, gardens, sun terraces, TVs and entertainments.

Our food is a comprehensive and varied buffet breakfast across all three restaurants. In the evening, we have a buffet-style themed dinner, again at all of our restaurants. At lunch time, we have a smaller buffet style meal available in two restaurants, as well as the Lake Burger Bar. Families can also help themselves to ice-cream, slushies and ice pops for the children from the bars.

We have 24-hour facilities on site, including reception and security teams. Club MAC also has a great bunch of skilled entertainers working hard to keep everyone having fun throughout the day and evening.

How does a three-star hotel in Spain compare with other star ratings?

In Spain, one-star hotels and resorts have only very basic rooms. Usually there are shared facilities and bathrooms. One-star resorts do not offer facilities like swimming pools, communal lounges, reception services or TVs. Rooms are small with no balcony access. Food at a one-star Spanish hotel will be simple with limited choices and often is only a bed and breakfast basis.

Two-star resorts offer basic rooms, sometimes with en-suite facilities. Many hotels at this star-rating will have a swimming pool, TV and a larger food choice at an on-site restaurant. They are often located on the seafront, but generally offer far fewer facilities than a three-star hotel.

When you move up to a four- or five-star resort in Spain you can expect to pay significantly higher prices. They will usually have larger bedrooms, room service and a greater number of extras. For example, in some five-star hotels, you can expect concierge service round the clock.

Club MAC offers a balanced holiday

Club MAC Alcudia offers a balance between a wide array of all-inclusive food and drink, different bedroom configurations, and on-site entertainment. It’s important to realise that all-inclusive pertains to our restaurant, bar and snack bar offerings only. Book direct with us for the best prices, and enjoy the best of both worlds at Club MAC Alcudia.

At Club MAC Alcudia, we believe in creating the perfect family-friendly resort in Alcudia, where kids and parents can enjoy an unforgettable holiday. With exciting entertainment, all-inclusive dining, and access to amazing water activities, there’s something for everyone in the family.

From the food and drink in our all-inclusive holiday deal to the waterpark opposite, the nearby beach and the swimming pools on site, Club MAC is a kids’ paradise!

Why is Club MAC such a great ‘kids-included’ resort?

We have three restaurants serving all-you-can-eat buffets for breakfast and dinner. Each of the hotel buildings has its own restaurant – Jupiter, Saturno and Marte. Every evening we have a different theme for dinner, ranging from Chinese to Spanish.

And the best thing for kids is that they have their very own kids’ corner in each restaurant. Packed with everything they love to eat, including nuggets, fries and pizza, there will be something for everyone. Children can also enjoy the main buffet too. Soft drinks are available at the bars on site, and there are several areas just for kids where they can help themselves to ice-cream and soda.

In each restaurant, there are also highchairs for babies, and we offer home-made purees or a microwave for baby food. Breakfast is between 8am and 10.30am in each restaurant, with a late breakfast until 12pm in Jupiter. Lunch is served between 12pm and 3pm in just Jupiter and Marte, with snacks available in the former until 6pm. Our Lake Burger Bar is also popular with children and offers fast food between 12.30pm and 4pm, while our Wagon Pizza offers two different types of pizza every day at the playground area from 12.30pm to 5.30pm. Dinner is from 6pm to 9pm (Marte until 9.30pm) in all three restaurants, with Jupiter serving a late dinner till midnight.

Entertainment and activities for all ages at Club MAC

We specialise in providing entertainment and activities for all age groups within the family. For children between four and eight years old, we have our mini club. Our team of Club MAC entertainers will keep your little ones amused with all kinds of activities. These range from t-shirt painting, special parties, costume parades, Macky’s birthday, Junior MasterChef competition and pool parties.

From the age of 7 years old, we have our Young Club. Kids can get together with others, make friends and enjoy a variety of fun activities. They can choose from poolside dances, football competitions, water games in the Saturno pool, table tennis  and much more.

All of these activities are paid for in the all-inclusive deal, but we also offer extra-payment activities too. These are activities run by external companies at Club MAC and include the ESA Soccer Academy and pony rides. For all information about our extensive range of children’s activities and entertainment see our website.

Kids love the free access to the Hidropark Alcudia

As well as our entertainment programmes on site, all guests at Club MAC get free access to the Hidropark just opposite. This is the only waterpark in the north of Mallorca and is ideal for a kid-friendly day out. There are loads of slides, a wave pool and more to enjoy. Be aware that while entry is free, food and drink and sunbeds are chargeable.

And, as if that’s not enough, you can also hop on our shuttle bus to the beautiful nearby beach. Playa d’Alcudia is the perfect beach for children, as it consists of long stretches of golden sand, and has warm, shallow waters for swimming and playing. It’s less than 1km away from the resort, so it’s easily walkable if you don’t want to go on the free shuttle bus.

Evening entertainment at Club MAC

Night-time entertainment is family-focused too. There are kids’ dances, family bingo sessions, karaoke and plenty more to enjoy for older kids. Younger ones can enjoy a pyjama party, mini disco, and dressing up parades.

During high season, we also have an activity programme just for teenagers, where they can enjoy all kinds of sports and activities with our entertainment team.

Preparing for your holiday is exciting, but if it’s your first visit, you may have a few questions. This guide is designed for first-time visitors to Club MAC Alcudia, covering everything from check-in to dining, activities, and essential facilities to ensure a smooth start to your holiday.

This post is all about what to expect when you arrive at Club MAC Alcudia for the first time. We have many returning guests at our resort, including those who have been coming for a long time, but for first-timers, here’s some information to reassure you.

What First-Time Visitors to Club MAC Alcudia Should Expect

When you arrive at our reception area, our guest services team will check you in. This process is always as quick as possible but do bear in mind that if there are lots of people arriving at once, there can be a slight wait.

Rest assured that the team will always try to get your check-in sorted as quickly as possible, no matter what time you arrive. Our reception area is open 24 hours a day and there is always a member of staff on hand.

Finding your room

As soon as you have been fitted with your All-Inclusive wristband, we will allocate your room number and tell you which hotel building you’re staying in. We have three hotel buildings at Club MAC Alcudia: Marte, Jupiter and Saturno.

Booking directly with Club MAC online or over the phone or email is the easiest, quickest and most cost-effective way to book your holiday. All you need to do is pay a 10% deposit to hold your booking, and then you can pay the balance either before you arrive or on arrival. By booking directly, you are then free to choose your own flight times separately.

Facilities information

When you know your building and room number, the reception team will tell you how to reach your building. You’ll be given all kinds of extra information, including which floor your room is on, and where other facilities can be found.

The receptionist will answer your questions. You can also use our web app to learn everything about the resort. Don’t hesitate to ask any questions at this stage. We want you to feel welcome and happy upon arrival. The guest services team is always happy to help.

There are unusual facilities such as the laundry room, ironing room, children’s soft play area and how to get to the Kids Club in the Dragon House. Look out also for the shooting area and the sand court behind the Dragon House, as well as many other facilities.

Hidropark and restaurants

Other information on the webapp will be eating times at the restaurants. There is a restaurant in each of the hotels, as well as a burger bar and a Wagon Pizza. You can eat breakfast and dinner at any of the three buildings, and there are various themed nights throughout the week. Note that Marte is closed at lunchtimes, but there is plenty on offer at Saturno and Jupiter’s restaurants.

Information on the Hidropark, including opening hours, is also provided here. Entrance is free, and you can visit the Hidropark as much as you like during your stay. However, this does not include food or drinks inside the waterpark. You can return to Club MAC for meals. Club MAC is just across the road. You can also buy food at the park with a 10% discount using your bracelet.

Cleaning and servicing your room

At Club MAC, we are concerned with the environmental impact of our services. Therefore, we don’t automatically change towels and sheets every day when servicing the room. If you want your sheets changed, please leave the sign clearly visible. You’ll find the sign on your desk in the room. If you want your towels changed, please leave the dirty items in the bath or shower.

It’s good to talk

If you want to talk to anyone on reception, please dial ‘9’, or you can always pop along to the Guest Satisfaction department in the Jupiter building. Don’t forget to check the Club MAC webapp for all the entertainment information, menu for the day and bus timetables.

We look forward to welcoming you to Alcudia!

At Club MAC Alcudia, we know that everyone’s idea of a perfect holiday is different. While some guests love non-stop activities and adventure, others prefer to unwind and take things slow. If you’re looking for relaxing activities at Club MAC Alcudia, we’ve got plenty of options to help you recharge and enjoy some well-deserved downtime.

We have so much on offer on site at Club MAC that it’s difficult to become bored with the choice. But for those times when the activities feel a bit too hectic, or you’re looking for some ‘me’ time away from the kids and busy pool areas, we can also help you kick back and relax during your stay.

Here are our five ways to take it easy and at the same time do some relaxing activities at the Club Mac Alcudia.

1. Visit the lakeside area

While you could easily spend all of your time in and out of the pools at Club MAC, we also have a quieter area tucked away lakeside. It’s nice for adults to have some peaceful sunbathing time, or to enjoy a relaxing treatment from our beauty experts.

If a massage helps you feel relaxed, then our staff are happy to oblige. You will need to pre-book and beauty treatments are extra to the all-inclusive, so bear that in mind before booking. Afterwards, why not relax by the lake with a book, and enjoy the peaceful vibes?

2. Jump into exercise

One of the best ways to become fully relaxed is to make sure your physical energy has been worked off. For many people, lounging by the pool doesn’t burn enough energy off to ensure a good night’s sleep.

Why not explore our sporting options for all the family and take part in aqua aerobics, football games or waterbasket? Running around outside all day is bound to ensure the best night’s sleep you can imagine, setting you up for the rest of your holiday.

3. Turn off the internet!

We know that having access to WiFi is important to our guests and have made sure that wherever you are at our resort, you can use the free WiFi in all of the complex.

If you have a busy job back in the real world, how about going on an electronic detox while you’re at Club MAC. Switching off emails, and not staring at computer screens can go a long way to feeling relaxed.

4. Fun in the sun

Getting some Vitamin D is a great way to relax while you’re on holiday, and it will go a long way to developing your tan to show off when you get back home! Don’t spend too much time in the very hot sun in the middle of the day though, as this can cause sunstroke and sunburn. Staying safe in the sun, applying sun cream and staying hydrated are our top tips for relaxing sunbathing.

5. Get back to nature

Sea swimming is a beautifully relaxing activity that many people just don’t get the chance to do in their normal lives. Here at Club MAC we have the beautiful Alcudian beaches just a short bus ride away (it’s also walkable if you prefer). Dive into the crystal blue ocean and feel your cares drift away on the Majorcan tide.

Sports and activities at Club MAC Alcudia

While many of our guests prefer to relax and enjoy the food and drink options, we know that staying active is an important part of the perfect family holiday. Sports and activities at Club MAC Alcudia are designed to keep everyone engaged, offering a perfect blend of relaxation, excitement, and adventure. Whether you’re soaking up the sun, enjoying delicious meals, or staying active, our three-star resort offers all of this and more.

We have three buildings (Marte, Saturno and Jupiter) packed with Standard, Family and Premium rooms, set within 100,000 square metres of resort. There’s plenty of space to enjoy all of our activities and entertainments on site. If swimming is your thing, you can get your cardio in easily in one of our seven swimming pools. Or, you can walk (or jog) down to Playa d’Alcudia. The gloriously sandy beach is under 1km away from Club MAC and has plenty of activities on offer to get you moving.

Specialist sporting activities

There are plenty of routes surrounding the hotel complex for morning runs, if that forms part of your exercise regime. As well as walking, hiking, running, cycling and swimming, we also have lots of specialist sporting facilities on offer.

• A tennis court: When staying at Club MAC Alcudia, you can play tennis on our very own tennis court, based in the hotel complex. You will need to put down a deposit to hire balls and rackets from the club house.

• A sand court: If you don’t feel like walking to the beach, why not visit our sand court. This is the perfect place to play games like football and volleyball, providing you with hours of fun!

• Rifle shooting: Give your family a chance to hone their marksmanship skills at our rifle shooting facility, where you can also try archery! You could be pros by the end of your stay!

• Mini golf: There’s nothing like a rousing game of mini-golf to bring the family together. Indulge your love of this fun-filled sport by playing a round on Club MAC’s very-own mini golf course!

Considering how hot it can get, we also have activities available in the pool. You’ll find swimming pools where you can do a few lengths but our Club MAC team members can also lead you through Aqua Gym or you can take part in team sports including water volley and water polo. Group sports are also on offer at our sand court, including football and volleyball. Team up with other guests and enjoy a kickabout in the sunshine!

Family fun at Club MAC Alcudia

The beauty of our all-inclusive holidays is that you and your family can set your own timetable. Whether you like to get up with the sunrise and run along the beach, travel out to a pristine stretch of shore and play games ranging from football and volleyball to tennis on the golden sands of Majorca or try a tonne of heart beat-raising water-sports such as snorkelling and windsurfing on the blissful Mediterranean, every option is available.

We should also note that while you’re at Club MAC Alcudia, you can enjoy our two on-site natural lakes. Here you and your family can go out on the water in one of our pedalos, free between 10am and 1pm every day.

It’s also important, of course, to maintain wellness habits in the sunshine. This includes staying out of the very hot sun in the middle of the day, getting plenty of hydration and using sun cream to protect your skin. We offer a quieter wellness area for adults next to the lake, where you can indulge in a massage or beauty treatment.

Perfect family holiday

The most important way to enjoy your holiday at Club MAC is to do it your way. Pack in everything possible or lounge next to the pool. Whatever you like to do on holiday, you can do it at Club MAC. Book direct with us to secure your holiday this summer, we can’t wait to show you everything on offer!