All of us

About us

Club Mac’s Health & Safety Programme is down to all of us

The work that goes on behind the scenes

When you sit down to enjoy your meals or go for a refreshing swim in any of our pools, loads of work has gone on previously to ensure you have a healthy and safe holiday.

  • Swimming pools

    18 daily readings

    24 microbiology analysis per season

    69,000€ spent per season on average

    14 members of staff are fully trained by Preverisk in all procedures, water treatment, cleaning, etc. In case of an accident, pools are closed for 24 hours in order to return them to a healthy level for bathing.

  • Kitchens

    159 temperature checks per day

    External audits and food analysis

    17,000€ spent per season on new technology

    3,000€ spent per season on disinfectants

    60 restaurant staff, 30 bar staff, 60 kitchen staff and 13 management staff are trained every year during the winter in the latests health and safety procedures.

  • Rooms

    194 public toilet checks per day

    Weekly health & safety committee meeting

    7 to 9 lab tests

    10,000€ spent per year

    60 member of housekeeping staff are trained every year in health and safety procedures.

  • Some amazing figures

    Vinyl gloves: 27,000 per year

    Sanitizing gel for surfaces: 160 l. per year

    Sanitizing hand gel: 825 l. per year

    Bleach: 5,345 l. per year

    Hand rails, chairs, lift buttons, lift card swipers, armrests, guides’ desks, phone booths, bathroom doors and handles, coffee corner machines, drinks taps, buffet tongs, buffet surfaces, door handles, telephones, room furniture, mirrors, switches, sunbeds, tables, high chairs, room keys, hidropark fobs, reception desks, cash machines are disinfected deeply every half an hour if more than 0.5% of the population of the complex is known to suffer from a virus.

Responsible for you

Everyone at Club Mac has a responsibility towards each other in order to maintain the health & safety levels we work so hard to achieve.

  • Hygiene rules

    Remember to wear some kind of footwear if you are using the public toilets and/or enter an enclosed area.

    Please make use of the soap and / or sanitizing gel that you will find in public toilets and restaurants.

    If there is any faecal incontinence accident in a pool, please inform the lifeguard or reception urgently.

    It is not recommended to have food near the pool as it could fall in the water, also leftover food attracts insects and birds.

    Club Mac has a medical service 24 hours a day. Do not hesitate to visit the doctor if you are feeling unwell.

  • Babies and children

    We do not recommend that babies younger than 6 months old enter the pools. The chlorine in the water could damage their skin.

    Little children who are not toilet trained MUST wear single use waterproof swimming nappies in all pools.

    We recommend you to use tap or bottled water to refresh your baby, never pool water.

    The pool water is not safe for drinking, please watch that your children do not drink water from the pool.

Our health & safety partners

Preverisk, our partners with whom we work hand in hand. 50 professionals at our service, working to ensure the safety of our guests.

  • Professionals with extensive experience

    Preverisk is made up of a group of professionals with extensive experience in the field of environmental risks (both in the analysis of critical points, as well as the implementation of preventative programmes): veterinarians, biologists, chemists, food technologists, nutritionists and technicians in tourist activities.

    All are trained in the Preverisk work methodology, systems and programmes which are recognised by the major tour operators and health authorities.

    Their aim is to ensure the health and safety of our guests, specializing in consultancy and ongoing training.

    They adapt their services to our needs, from the preparation of courses to their delivery.