FAQ

What time is check in?

Check in is from 2pm. If you arrive earlier, please come to the reception desk in the Marte building and we will do the paperwork and give you access to our complimentary luggage room and we will explain the details of the changing rooms and showers you will be able to use. Please note we don’t issue any all inclusive bracelets before 11am without exceptions.

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*Book as far in advance as possible – our prices tend to rise as the date approaches, but if this isn’t the case and you find a lower price, please contact us and we’ll match it. (Does not apply to non-refundable rates.) Booking in advance guarantees you the best price on our website!

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