All change for 2018 at Club MAC Alcudia

By | 5 May, 2018 | 0 comments

Club MAC

This year, we’re celebrating our 30th anniversary, and we have an action-packed programme of entertainment and fun at Club MAC Alcudia in 2018. But along with all the exciting stuff, we also have changes around the site.

For those who are returning to us after many years of holidaying with Club MAC Alcudia, and for those who will be visiting for the first time this year, we’ve put together a handy list of the help you can get at our new reception area.

Marte building

Our reception is open 24/7 and we can help with all kinds of practical matters to make sure your holiday goes smoothly. To do any of the following while you’re staying at Club MAC, just pop along to the desk in the Marte building and one of our friendly team will be happy to help:

  • Exchange currency.
  • Hire the safe in your room.
  • Rent premium TV packages (this is only applicable for standard rooms).
  • Hire Wi-Fi services (also just for standard rooms).
  • Arrange honeymoon or birthday packages. We do need 48 hours’ notice for these, so get planning!
  • Room upgrades. This is always subject to availability but if we can accommodate your needs, we will. There is an added cost for an upgrade.
  • Hire a locker to keep your stuff safe.
  • Hire any of the items on offer by our external provider, Lower Hire. These range from baby equipment to fridges and much more.
  • If you’re looking for something you’ve lost, come to reception as we hold all the lost property from the site here.
  • To get a copy of your room key.
  • To change your all-inclusive bracelet.

Guest Services team

The guest desk has over to the Marte building, but if you need to speak with someone in our Guest Services team during your stay, you need to go to the Jupiter building as usual.

At the guest desk in the Marte building, you will find:

  • Drink holders.
  • Sunbed mats.
  • Golf clubs.
  • Tennis racquets.
  • Table tennis bats.
  • Information on the entertainment activities.
  • Excursions for you to book.
  • To get a copy of your room key.
  • To change your all-inclusive bracelet.

We also provide free armbands for small children, so be sure to stop by and pick yours up.

Our friendly team of guest services staff are also ready to help you at the Jupiter building between 10am and 6pm.

Our teams look forward to meeting you on arrival and throughout your holiday at Club MAC Alcudia!

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Categories: About Club MAC