During your stay

Mallorca more fun!

We offer multiple possibilities so you can enjoy an unforgettable holiday

At Club Mac we understand how important your holiday is, that is why we are committed to provide a high standard of quality and service, as well as the value for money that you expect when you go abroad.

At Club Mac, there are always things to do, but there is never pressure to do of them. So meander through our complex. Bask in the sun by the pools-bars or if you wish you can take a short ride to the beach with our courtesy bus and spend the day enjoying the beautiful sandy beach of Alcúdia.

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General information

Departures every 30 minutes, every half an hour

In front of Club Mac Marte.

  • Daytime: From 10 am to the Beach
  • Evening: From 7.30 pm to the Port

(From mid. June until mid. September)

  • Club MAC Channel 94
  • BBC World News 95 ENG
  • CNBC 96 ENG
  • Sky NEWS 97 ENG
  • FIVE 98 ENG
  • Kid’s Channels 99 ENG
  • Cartoon Network 01 ENG
  • Nickelodeon 02 ENG
  • Sky Movies Disney 03 ENG
  • Sky Movies Family 04 ENG
  • Cbeebies 05 ENG
  • Sky 1 06 ENG
  • Sky Sports 1 07 ENG
  • Sky Sports 5 08 ENG
  • BT Sport 1 09 ENG
  • BBC ONE 10 ENG
  • BBC TWO 11 ENG
  • ITV 12 ENG
  • ITV 2 13 ENG
  • ITV 3 14 ENG
  • ITV 4 15 ENG
  • Channel 4 16 ENG
  • Film 4 17 ENG
  • More 4 18 ENG
  • CBS Action 19 ENG
  • Music Channel 20 ENG
  • TRUE Movies 21 ENG
  • TRUE Entertainment 22 ENG
  • CBS DRAMA 23 ENG
  • DISNEY 24 ENG-ESP
  • CLAN TV 25 ENG-ESP
  • PARAMOUNT 26 ENG-ESP
  • Discovery MAX 27 ENG-ESP
  • Teledeporte 28 ESP
  • La 1 29 ESP
  • La 2 30 ESP
  • ANTENA 3 31 ESP
  • CUATRO 32 ESP
  • TELECINCO 33 ESP
  • La Sexta 34 ESP
  • IB3 35 CAT
  • TV3 36 CAT
  • NOVA TV 37 ESP
  • NEOX 38 ESP
  • DIVINITY 39 ESP
  • FDF 40 ESP
  • 24 HORAS 41 ESP
  • CANAL 4 42 ESP

TV pay per view

  • Day: 3,70€*
  • Week: 19,90€

*One day is from 12 pm to 12 pm next day

Service available at reception.

Visit our shop behind Club Mac Marte. Press, souvenirs, drinks, sweets, baby items and all you need during your holiday.

Open everyday from 09 am

24 hour medical service. All travel insurances accepted. English speaking Doctor.

Please, vacate your room before 11 am on the day of your departure.

  • Late check out until 06 pm: 27,50€*
  • Late check out until midnight: 38,00€*

*Please, confirm availability through Reception

The Management does not take responsibility for any valuables unless they are kept in safety deposit boxes.

  • Day: 3,80€
  • Week: 20,95€*

*5€ deposit is required

The complex is for residents only. Please, wear your all inclusive band visible at all times. If the fire alarm sounds continuously, leave the building by the nearest exit way and follow our staff indications. Parents are always responsible for their children, therefore we kindly ask parents to supervise their behavior.

At the reception desk of Hotel Júpiter we will assist you and inform you on our sports activities (minigolf, table tennis, tennis…), entertainment, activities in Alcúdia, markets and, of course, support from our PR team with any issue which may arise. Open Monday to Sunday from 10.00 a.m. to 6.00 p.m.

It is not allowed to swim in the lakes.

Lasers are absolutely prohibited by spanish laws.

24 hour money exchange, available at reception.

We have at your disposal different packages

  • TV + deposit box: 32,60€ per week*
  • TV + deposit box + 1 SUNBED MATTRESS: 37,80€ per week*

*Please, ask prices for extra mattress

To use from your room’s phone.

Available at Reception (6€).

WiFi signal is available for free in all ground lounges of the hotels.

The rate for WiFi signal in your room is 5,00€ per week.

Please, make a responsible use of the internet.

We ask all our guests to think of the well being of their fellow guests simply by making sure to keep noise levels low, particularly after 11.00 pm. Please, supervise your children and do not let them shout and run in the corridors so that everyone can enjoy his holiday.

To phone Reception dial 9

To phone room to room:

  • To Marte dial 2 + room number
  • To Jupiter dial 3 + room number
  • To Saturno dial 1 + room number

To avoid any long wait of the lifts, we recommend our guests allocated on the low floors to use preferably the stairs during pick hours. 08.30 am – 10 am / 05 pm – 07 pm / 11 pm – 12 am. If you are allocated in Jupiter and have a buggy, please use the Panoramic lift.

They can be ordered on presentation of a car hire contract or an excursion ticket. This must be booked in reception before 08 pm the prior evening. Please take note that packed lunches will not be provided to go to the beach.

Please, contact reception desk to check availability and prices for a room upgrade to Premium or Family.

Birthday celebration?

We have various options,just ask reception for details.

  • Please, remember to remove the key room from the cardholder when you leave.
  • Use adequately the recycling bins.
  • Change of towels and sheets, please refer to the information placed in your room.

Due to the use of chemical products, swimming is not allowed outside opening hours (check the Information panels around the pools). It is not allowed to dive in all the pools. Be advised that for security reasons the use of balls and lilos is limited, and in some pools are not allowed please make a responsible use of it. Adults Pools should not be used by children under six years old unless accompanied by an adult.

Sun bed mattresses can be rented at the Guest House for 1€ (day) + 10€ deposit.

The opening hours are here:

Restaurants Breakfast (8-10h) Lunch (12-15h) Dinner (18-21h) Later dinner (22-00h)
Júpiter
Marte
Saturno

Out of season, some facilities may not be available, please consult Reception. The Spanish law prohibits serving alcoholic drinks to under 18’s. From 2.012 the Local Authorities prohibits to take out drinks outside any all inclusive Hotel.

For your convenience, we have at your disposal special trays to carry on your glasses, please ask at the guest house (only a deposit is required).

Hour Description
10:00 – 23.30 Júpiter Bar + ice cream
10:00 – 23.00 Saturno Bar + ice cream
20:00 – 24:00 Circus Bar
00:00 – 24:00 Coffee corners in all lounges

Out of season, some facilities may not be available, please consult Reception. The Spanish law prohibits serving alcoholic drinks to under 18’s. From 2.012 the Local Authorities prohibits to take out drinks outside any all inclusive Hotel.

For your convenience, we have at your disposal special trays to carry on your glasses, please ask at the guest house (only a deposit is required).

Date Timetable
Desde 01/05 hasta 31/06 10:00 – 17:00
Desde 01/07 hasta 31/08 10:00 – 18:00
Desde 01/09 hasta 31/10 10:00 – 17:00

Security rules

  • It is not permitted to take food and drinks from the hotel to the water park.
  • If you are under the influence of alcohol you are not allowed to enter the water park.
  • Use the lockers at the water park to leave all your personal items (room key, wallet…).
  • For your safety and the safety of other guests, you must respect the displayed rules and regulations of the water park at all times, in addition, the following rules must be adhered to: no animals, no glass objects, no running.
  • Glasses and sunglasses not be worn in pools and on slides.
  • Hidropark does not accept responsibility for loss or theft of personal items.
  • Lifeguard’s instructions must be followed at all times.
  • Customers with contagious ailments must not use the pools and equipment.
  • No refunds due to change in weather or malfunction beyond the control of the Park.
  • Children must be accompanied and supervised by a parent/guardian.
  • Under 7 years must wear armbands.
  • Children with armbands can not use the Kamikaze and Spiral slides.
  • Hidropark reserves the right to refuse entry.

Please, use our special entrance to go in and out of the water park. Others services as sunbeds, lockers, food & drinks, are not included in the Hidropark.

Go in and out as many times as you like.

All of us

The Mac Hotels Safety Programm. We can, must need… we do

At Mac Hotels we take care of our guest’s safety by applying strict programmes to maintain suitable hygiene and health conditions in our facilities.

In the interest of all users, we ask you to help by following the instructions in our programme. By reducing risks, we increase safety.

Please, read the Health & Safety panels around the pools and have a look at the video in the internal TV Channel.

More information

General information

Have a look to our daily news, you will find our newspaper in all restaurants.

We have at your disposal a wide variety of entertainment activities, mostly “all inclusive”, although some require a deposit. For more information please contact us.

Blog

We will keep up to date on all the events we have prepared for you

Go to blog

Entertainment

You will love our entertainment programme

Have fun!

Contact us

Club Mac answers all of your questions

Contact