New Club MAC website to help you with your holiday planning

By | 2 December, 2017 | 7 comments

Club MAC new 2017 website

Every day at Club MAC, we are striving to make the guest experience better for everyone that stays with us. And we’re making it even better with a new website to make planning every aspect of your trip as easy as possible. From a resort guide to frequently asked questions, the site has everything you need to plan your perfect trip.

Visit our new site at www.clubmac.es and on the right you’ll find a new section called Information for Guests, which includes ‘Before you get here’ and ‘During your stay’ areas – including helpful information about booking, checking in and out, transfers, activities food and much more.

Before you get here

In this area, you’ll discover more about Club MAC and all the fun activities we offer. This will help you to prepare for your trip, worry-free! We want your trip to be as great as possible and have everything ready for you before you arrive, so we’ve answered any questions you might have.

Here you can find information such as how to book, check in and out, and transfers. We’ve aimed to cover all eventualities, including information on rooms and food, which means you’ll know exactly what to expect when you arrive with us.

As well as this, we’ve included a handy link at the bottom of the page to help you make requests. By clicking on a yellow and blue box titled ‘Request everything that you need’, you’ll be able to email a Club MAC representative. Whether you have a dietary issue or are travelling with a baby, we can help.

During your stay

Once you’re with us, there are so many activities for the whole family to enjoy! We’ve created this section of the website so you can see all the exciting events that we offer and any information you need for them. We’ve got a meals schedule, opening times for the Hidropark and all the general information you need to know.

With plenty of pictures and videos to see, you can virtually explore our amazing resort through the site too. Take one of our new 360º virtual tours by visiting https://www.clubmac.es/resort-services/. Located under the map, you’ll find a blue box labelled ‘360º virtual tour’. Check out our pools, restaurants and rooms – sure to get everyone excited about their holiday!

We’re committed to providing a high level of quality and service and we hope you’ll enjoy exploring our new site and Information for Guests area. We’ve even created an app so this information is always on hand.

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Categories: About Club MAC, guestinfo, resort, Website

Comments

  1. Suzanne Nangle says:

    Hi there we are a family of 5 -2 adults 3 children aged 12, 10 and 5. Is it possible to book one room for the entire family or do we have to book 2 rooms please? Thanks

  2. patricia creighton says:

    Hi I’ve book in 25th of june till 4 july ,I would like to pay money of the hotel .how cant i find information to do this

    • clubmac says:

      Hi Patricia,

      Please email us at booking@clubmac.es and we will send you a link to a secure payment gateway. Please specify in the email your booking reference and the amount you wish to pay.

      Club MAC

  3. Karen says:

    Hi if we book is there a key ds club that we can pay for? Last year we were with Thomas Cook so it was included with them, what way would this work. Thank you

    • Karen says:

      That was to say kids club

    • clubmac says:

      Hi Karen,

      The hotel has its own kids club and it is free. Various tour operators have their own kids clubs as well. Some of them accept children that have not travelled with them, but you would need to check with each tour operator directly. More information about the hotel’s kids club can be found at https://www.clubmac.es/entertainment/.

      Club MAC

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